Korean Shoppers: PayPal isn’t working in Korea, but I’ve got you! Email hello@jiyeonghwang.com, and I’ll help you get your artwork quickly😊

한국 고객님: PayPal 결제가 안 되지만 걱정 마세요! hello@jiyeonghwang.com 으로 이메일 주시면 빠르게 도와드릴게요 😊

Frequently Asked Questions

  • This is a 100% original artwork, created by me. It’s not a print or reproduction.

  • While the color representation in the product photos are made as accurate as possible, please note that colours may vary slightly from how they appear on your screen

  • Yes! I sign and include a certificate of authenticity with every original piece

  • I use a protective coating on all my artworks to maintain their original state. To ensure the best preservation, please avoid exposing the piece to high temperatures, humidity, smoke, direct sunlight, or strong artificial lighting. Your attention to these factors will help keep the artwork in excellent condition.

    Thank you for understanding!

  • Unless I’ve noted otherwise, my artworks are sold unframed, so you can choose a frame that suits your style and space.

  • I personally package each piece with great care, using protective materials to ensure it arrives safely.

    Please see my full Shipping Policy

  • Orders are typically processed within 3-7 business days. You’ll receive a confirmation email once your artwork has been shipped, along with a tracking number so you can follow its journey.

  • Due to the fragile nature of my original artworks and the high cost of shipping, I’m unable to accept returns unless the artwork arrives damaged. If there’s an issue with your specific piece, please don’t hesitate to reach out—I’m here to help!

    For more details, please refer to my full Return Policy.